Error Occurred While Exporting

I am getting

''an error occurred while exporting. The photo xxxxx.cr2 failed to export properly''

Using Canon RAW images exporting to 8 bit TIFFs. I am exporting from a location on my main hard disk, to another location on the same hard disk.



What causes this and what can remedy this error?

ak@spectrum77.cm
Error Occurred While Exporting
I'm getting the same error. I'm using the trial, LR 1.0. Did a test of exporting 10 Nikon RAW ( NEF ) files, and can't export the first file in the list.

I did open this same file in Photoshop CS2, ACR/Bridge, no problem.

What's up?
Error Occurred While Exporting
Try re-exporting and see what happens, this hasn't happened to me - yet!!

It's happened to me several times when exporting a folder full of DNG's or CR2 files to JPG or TIFF. Not sure what causes it but it is a screaming pain as it will grind away and at the end tells you it screwed up. Of note to the developers/testers - I have monitored the export folder and I see a 0 byte file of the correct name being created - then deleted. It seems to work after a reboot, sometimes after just a restart - but not always. I almost wonder if it's failing to properly initialize a library and it seems like this happens after having worked on a large # of files. This makes me think it's related to the memory leak issue.

Regards,

Jon

I like the workflow with Lightroom well enough, I'd use this program, then move my RAW and xmp side car files into a folder, and batch output using Photoshop CS2.

Do we have access to xmp files for RAW file processing, or does Lightroom even use side car files? I can't find them anywhere.

Jon, I agree it's a ''screaming pain'', or simply unacceptable. I have 800-1000 RAW files per project to export.

I'm sure this will be fixed in 1.0.1, but I'm looking for a work around.

I just ran into the same problem - actually I've tried several times to Export a folder of RAW files to JPG and it just says ''Export Failed'' it doesn't say WHY or HOW to avoid it again. I've tried exporting only 70 Images (of the 700 tota) then tried Exporting just 5 Images and still I get a failure message and STILL have no idea WHY it is failing... anyway to find out why it's failing or better yet just to access these files (i spent 3 days editing down from 2000 andmaking adjustments too). Please help! Thanks!



Casey

First off, what OS and are you sure you have enugh space on the drive you are sending the JPEGs to. I often find I have to dump al kinds of download stuff and disk images, etc, to clear space for this kind of thing. Clutter of large files can happen real fast hese days. Ypu may thing you currently have more space on that drive then you actually do, at the moment.



Check it out!



Don



Don Ricklin, MacBook 1.83Ghz Duo 2 Core running 10.4.9 %26amp; Win XP, Pentax *ist D

http://donricklin.blogspot.com/

Mark, even though its a little off topic :), YES you can have lightroom generate .xmp sidecars, you just have to select it in the preferences %26gt; File Mangement Tab %26gt; Metadata section. (Note that sidecars are made for RAW, while in .tiff, .dng, and .jpeg that data gets embeded within the file itself.)

Hi Don -- Thanks for responding so quick!



This is my last week on a PC, I'm on Windows XP and I have 26 Gb on my local hard drive but the photos I'm accessing and Exporting to are on my external hard drive which had 60GB of space when I started the project, I just deleted another event and got a total of 83Gb of free space now.



ANy other suggestions ?



Thanks!



Casey

Casey,



Short of being there, it is often hard to diagnose these, but there have been quite a few problems reported [using my memory now, didn't run a search] when trying to process on an external HD. Sometimes [if you are using a USB connection] things seem to get lost in the transport. You might try copying the files to the internal drive and see if the same problem occurs.



I used to have problems like this with other s/w when the only USB was USB 1.1. They pretty much went away when USB 2 came out. [I use a PC with XP Pro]



Mel

Thanks - Perhaps it was a Memory issue, After clearing additional space on my HD I rebooted the computer, and tried exporting small groups (25 then 50, now 100 at a time) of images and it seems to be working - no more vague 'export failed' messages. My main frustration is there is no message from the program explaining WHY the export failed which would be so very beneficial when trying to troubleshoot and avoid the problem next time.

I'm having the same problem. I've try to export half of the images, 1 image, same message, 103 images failed to export.I have plenty of space on the HD. I've even tried to export to the external drive, no luck.

I've run into a similar problem using LR 1.0: After re-touching about 50 photos, I tried exporting them to same folder they came from. I had done this successfully many times prior, simply ''overwriting'' the originals when exporting. However, LR now tells me that there was a problem during the export. Now, the original folder has none of the photos and neither I nor LR can find them. I thought that I had mistakenly deleted the photos in LR (hitting delete too quickly or too many times, or something) and was lucky enough to locate back-ups in a separate file on Mozy. However, I just recreated the same problem again and seem to have completely and utterly lost another batch of photos, with no explanation from LR as to the source of the problem! Does anyone know if LR uses a cache or temp file during exports/imports? Where could my photos have disappeared to? I've searched all TEMP, TMP, folders that I can think of but can't find anything and the Windows Event Viewer has registered no error logs for LR. I think that this is a VERY unacceptable problem for LR.



Am using the following: XP SP2 on 1 yr old Dell w/ 3GHz Pent4

Total Physical Memory 1,024.00 MB

Available Physical Memory 360.56 MB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 2.86 GB

38GB available on 120GB drive



Any ideas out there?



-Rich

I've started encountering this problem now too. Have previously exported %26gt;100 images at a time without issue, but today Lightroom v1.0 is exporting about 12 images, then giving the infamous error msg, 'an error occured while exporting... (nnn) images failed to export''. It won't export even a single image after the first failed attempt. Rebooting my system didn't help. Any suggestions?



My system info:

WinXP on Dell w/ 2.7GHz uP

2.0 GB RAM

340 GB free space on the 500GB external drive (my photo stg drive)

181.3K Lightroom app Memory usage

125.0K Avail physical Memory



Thanks,

Cindy

Cindy;

It seems that LR cannot use more than some amount of memory at a time....for whatever reason. How software uses, allocates, and clocks memory usage is actually pretty tricky and it seems that LR hasn't worked out the bugs. In any case, I've done the following:



Create manageable files of less than 100 photos.

Duplicate the photos in a separate file.

Import the originals into LR.

Work on 10 at a time, and export...overwriting your originals

Open your photos in (Windows) slideshow viewer to confirm changes.

When done, toss out your duplicate file, if you want.



It's a pain in the neck but it gets the job done.



Good Luck!



By the way, I think that you should allocate at least 1 Gig for LR to work right....At least I do in PS CS2.

I have had this problem while exporting as few as 1 or 2 images.



Adobe tech support told me it had something to do with a corrupt database. So they instructed me to delete my existing database and create a new database.



This appears to have resolved the issue on my computer which has 2 GB of RAM. For these reasons I think that this error may not be related to memory usage or insufficient memory.

I recently encountered this problem and found something that fixed it - for me. I could not export anything without an error until I changed the file name (in the export box) to ''Filename'', instead of a ''Custom Name''. Once I removed the custom names to the files, they exported perfectly. Huh.

I get this same error when trying to export images one at a time.



XP SP 2

core 2 duo

4 GB RAM



I called Adobe tech support. They claim it is something conflicting on my machine or a hardware error. Tech support was no help.



They insist the problem can be solved by completing adobe tech support doc # 333653 at www.adobe.com/support



So far no luck. This appears to me to be the same bug that caused ''out of memory'' errors in v1.0

******* lightroom. youd think adobe would have figured it out before releasing it and making us pay with cash and precious time to trouble shoot their program so that they can charge us more money for it once it works in the future. for a working professional this kind of unstable piece of crap is a waste of TIME!

keep it in beta till it works well enough for real world use not for sunday shooters with 20 pictures.

offends the name of ADOBE, after photoshop how could you have allowed this?

NoT. Do you have a specific problem that you could express with some civility?

notime,



I use LR everyday with numerous catalogs including one with 45,000 images. I use it on a laptop and a 4-year desktop computer (thus, not the latest and fastest hardware), with internal drives and external drives and find it works fast and very well. I have no more problems with it than I do with any other software including ones like Photoshop that have been around for many many years. Sure LR doesn't do everything, but it works better for me and my workflow than any other software I have tried. Plus it gets better and better with each no release. LR makes sitting in front of a computer working fun again for me.



John

John G. Blair

To John Williams and John Blair:



The problem to which Notime refers and is obviously frustrated by was explained numerous times in the 17 previous posts. Rather than being offended by his language, maybe you could realize that a.) A LOT of us are all experiencing this SAME problem, myself included; b.) it is exasperating; and c.) if your system is working, you are lucky. Need you rub it in our faces or reply angrily to someone who is having extremely taxing problems with this program?



If you instead have helpful suggestions, wed love to hear them. Thank you.

G McD-



Your first post and you tack onto a dead thread to castigate a couple of busy volunteers? Ones that replied to also a one time poster.



What is your problem? {with LR, not your kvetching.}

John, my apologies. I am very frustrated with the current problem and found the reactions to Notime aggravating. And, obviously, I dont know how to identify a dead thread.



I have spent upwards of 80 hours editing photos from a recent wedding and now, as far as I can tell, Lightroom is holding the edited versions hostage. Exactly as described in many of the previous posts on this thread, I am getting, under any circumstance multiple photos, one photo, large file, greatly reduced file, etc an error message at export which says simply that the export failed. As others described, I have previously exported (many of the exact same files) without problem.



In Library, most of my file folder names now appear in red. They are the ones from which I cannot export. I can export without problem from the folders whose names still appear in white.



In Develop, for the files that fail to export, Im then told that this file cannot be opened.



Finding others who had experienced the same was at first rewarding, as I thought some solution might be presented. Again, I apologize for sharing my reaction when I discovered otherwise.

%26gt; In Library, most of my file folder names now appear in red. They are the ones from which I cannot export. I can export without problem from the folders whose names still appear in white.



The folders are missing. You may have moved or renamed them outside of LR. Right-click each one and relocate it, and in the future, do your moving and renaming inside of LR so it doesn't lose track of the folders.

The ''dead thread'' reference was to the fact that the previous postings dated from April 22 to November 9. You posted on December 10, very likely after all of the participants in the preceding conversation had forgotten everything that was being discussed because the conversation was long over.

Yes, or had found solutions elsewhere, in or out of the forum.

''NoTime'' posted once, brusquely, and disappeared.



Anyhooo, G, all water under the bridge. Are you sorted now, or can you describe a bit more if not?

So as not to be a onetime brusque user, I thought Id report back



It seems Lees suggestion worked. Synchronizing one image from each malfunctioning folder with the original import location brought everything back. I do have a lingering question, though, should anyone have thoughts on the subject. I had not moved or renamed any of the affected files outside of LR. In fact, I hadnt renamed anything within LR either. A handful of images from each folder had been renamed

i on export

and saved as distinct files in a new location outside LR. But the original files (outside LR) remained untouched. Would the renaming at export cause this problem? And, if yes, is there a way to rename select images without causing LR to lose track?



Thanks for your help, Lee. And for interest from the rest.



Last thought, so as not to ruffle feathers in the future. If a question arises that has been addressed at length in a previous thread, but the thread is not currently (within days) active, should a new thread always be started?

Under LR 1.3 I have also been experiencing 'failed to export' problems. It seems to happen repeatably if I queue up more than two exports at a time.



For example, recently I photographed a dance performance with several dance groups (about 12 distinct groups). I needed to export to separate folders for each group, so they could get their photos individually. So I selected the 'keepers' for each group, and queued them up so that the files would be generated to distinct folders. Queued up 6 export threads... four of them failed to export everything. As long as I only had two export threads going at one time, it would work fine. More than two threads and LR did not like it.

McD- Exporting shouldn't create what you've experienced. If you haven't purposely moved anything, perhaps something else borked the path on which LR was expecting to find its files.

I'd think, hope and pray that that's the end of the missing files for you. Did you, btw, experience a crash or freeze of the system a bit ago?



And as to old threads/new thread, my own druthers are to use existing threads whereever possible in an attempt to prevent spreading out even further.



Perhaps Ian could give some guidance?



~McW

Have experienced numerous crash/freezes, but this was first time files went missing. On separate search for info re: crashing, found others who suggested, alternatively, breaking-down dual monitor set-up (which Im running) or that a USB device may be in conflict. Havent dealt with as of yet. Problem hasnt recurred for some time. I suspect issue/conflict with another program or device, whether USB or other



btw, it's Grace

Ah, well, Grace, I was thinking ''Gordon''. Nice to be corrected on my aberrant ''thinking''. !

McDonald? McDougal? Mc?



I am glad above all that the worst of your problem seems to be all right now. With any system wide crash, I recommend an ''integrity check'' of the catalog(s) before proceeding.



I have dual monitors on my G-5 Mac, standard video card, and experience nothing obviously adverse, but my USB peripherals are at a minimum- Wacom tablet and mouse, Epson printer, occasional FireWire drive.



Take care!

Grace, I'm just curious if your images are stored on an external drive and if the drive letter (on Windows at least) has changed?

Thats interesting, Kenneth. The images are backed up on an external drive whose letter has recently changed. However, the files are also stored on my computers harddrive. What made you ask?

LR loses the location to files when the drive letter changes on Windows because the path has changed. I didn't notice what OS you are using. Good luck.

I'm on 1.3.1 and can EASILY reproduce the problem by cranking up several concurrent exports. Once one of the files in one export fails, all remaining files in each of the other export fail. It is a local HDU RAID 10 array that isn't ''struggling'' for throughput. I haven't moved the files to another drive or done anything ''strange''. I've also observed that once the problem occurs, I need to shut down LR and start it up again. If I try another export after this situation happens, it will fail unless I restarted LR.



I'm on XPSP2 with all the latest patches. Dual Proc, Dual Core Xeon with hyperthreading enabled to give a logical 8 CPU system with 2GB RAM.

Gary-



I've never done concurrent exports, and don't plan to start soon. It would seem important to identify the bolshevik file, remove it and try to ascertain what's odd about it.

Or did you simply make an observation and have no question?

Thanks for the quick reply John.



The point of my post is to indicate that there is a legitimate problem, with an easily reproducible set of steps. It doesn't have anything to do with a single bad file, and the problem repros when I set up multiple simultaneous exports. If I kick off the exports at no more than two at a time, they complete just fine which indicates the files aren't corrupt or 'bolshevik'.



Of course each photographer's workflow varies. For me, I have %26gt;2000 photos for each wedding, and they're divided into about 12 different groups (sub-folders). I want to export to jpg and keep these .jpg files organized in the same type of hierarchy. Rather than sit at the computer and wait for each job to finish so I can schedule the next, I want to kick off all the jobs and come back in a few hours with everything done.



This bug costs me my time, and thus I'm sensitive to it. There are many, many internet posts on this subject and am hopeful a fix is forthcoming.



Thanks!

Ah, thanks for the clarification, and the reminder I never want to have that much flowing through on deadline! :)



How many shooters normally? Is their embedded info in the camera easy to sort on?

John G Blair: I like your take on LR. I am a new user on LR. I have used the original Photoshop and Elements. LR looked like fun again.I have run into a couple of problems with LR. While working in Jpeg in the develope module. I tried to open from the thumbnails on the bottom, a vertical picture, it distorted badly and went horizontal. The second problem was retaining the changes I made in raw when trying to move the finished picture to either Elements on my computer or and export to a CD for use in my friends G4. He used his along side mine and did all the same corrections. His worked, my didn't. I'm using an HP laptop with Windows XP Home, SP 2, 1024 memory and plenty of hard drive space. Any help would be appreciated.



Thanks Matt

On the first one, check to see if there's any cropping applied. Was it opened in another program and worked on previously?



Are you exporting the RAW file to work in Elements, or a ''finished'' file such as a jpeg or tiff?

John,



Two of us for an 8 hour shoot can go through 2k images - many reception and formals... Clients typically only see ~600-800 of these cleaned up, with 20-50 with 'high processing'. The step above is a final export so the client also gets all candids I think are technical or composition 'trash'. They love 1:50 for some silly reason and I charge for them to have me go back in and fix it. For those ''rejects'' we give them, I just do an auto tone and WB, the ''let it fly''. Yes, I can sort by camera model, time, and this gives me my coarse 'buckets. I know I'm a low margin photog that only does 15-20 weddings/year, but am who knows - maybe some day...



-Gary

Matt,



Just guessing but this sounds like it may be video memory/processing problems. If you haven't already, see if there are video driver updates and/or run your laptop video diagnostics.

Hi Matt,



How are you trying to ''move the finished picture''? Give us a step-by-step and I bet we can make some suggestions to help get you back to the fun, fun, fun. :-)



John

John G. Blair

Hi forum: I am trying to move manipulated RAW files. I change them to DNG. Then export them to a CD or PE on my drive. Neither export occurs with the changes. ALSO on the first Rebel (mine), a 1.8 meg JPEG is embedded with the RAW. Thanks to all of you for the exceptional quick response!



Thanks Matt

Matthew-



You need to tell LR to export the metadata to the DNGs if you don't have it automatically done. Second, how are you viewing the exported images? What's the exact workflow and purpose thereof?

John.

The workflow is to simply import in RAW, correct photos, export to a CD/DVD for download into an Apple I-Book. All for self enjoyment.

Matt

John: how do I export metadata to the DNG. I just purchased, ''The Adobe Photoshop Lightroom Book by Martin Evening.Also, why am I getting a note each time about E-mails not being allowed. Again, first time for me joining a forum. Matt

Onna Mac, it's Cmd-S. In Library, Metadata-%26gt; Save.



You might enjoy more saving out JPEGs or TIFFs for your iBook.

As to E-mail these are large files. I don't send E out of LR, if your question relates to that.

I totally understand NoTime's ''uncivil'' comments. It is VERY frustrating. Civil or uncivil, the result is the same: customer needs pro-level photo processing, time is expensive, files are not on film and can be lost, all of this results in panic and frustration. I'm glad for the forum, but losing track of files is ridiculous. It better get fixed. Meanwhile, I'll do my best to follow the advice on renaming filepaths... I'm smart enough to figure out some of these things, but I should not need to be a computer geek to operate this. Allow me to be a dummy with the photo processing program so I can focus on my images.